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  • Home
  • About us
    • Leadership and governance
    • Our Commitment
    • Quality and continuous improvement
    • Work with us
    • Volunteer with us
    • Our privacy policy
    • Publications & Research
    • How you can help
  • Home Care
    • Commonwealth Home Support Program (CHSP)
    • Home Care Packages (HCP)
    • How to access home care
  • Child & Family
    • Family Mental Health Support Service
    • Family Support
    • Martinthi Aboriginal Kinship Care
    • Walking Together Intensive Family Support
    • Parenting groups and workshops
    • School programs
    • Unplugged
    • Long day care and early learning
  • Financial Health
    • Emergency Assistance
    • Financial Counselling
    • Financial Capability
    • No Interest Loans
    • NILs 4 Vehicles
    • Escaping Violence Payment
    • ConnectEd
    • Tax Help
  • Mental Health
    • Wellness Connect
    • Resource Options and Support for Carers (ROSC)
  • NDIS
    • In-home care & daily support
    • Support Coordination
    • Improved daily living skills
  • Contact us

Contact us

Your feedback helps us know when someone in our team made something easier, quicker or special for you, or where we need to improve our service.

General enquiries

Call 08 8245 7100 or email ucwb@ucwb.org.au.

Our office is open Monday – Friday, 9am to 5pm.

To provide feedback

Whether you want to tell us about a positive experience, something you were not happy with or have a suggestion on how we can improve. We want to hear from you!

Our complaints management process and policy and whistle blower policy outline your rights and our obligations in how we handle complaints in particular.

If you’re deaf or have a hearing or speech impairment

The National Relay Service (NRS)  is free* and confidential:

  • Speak and Listen: 1300 555 727
  • Internet/captioned relay call:  internet-relay.nrscall.gov.au 
  • SMS Relay: 0423 677 767
  • TTY users:  133 677

*There’s no extra charge for making a relay call. You just pay your regular data or phone costs to make your call through the NRS.

In an emergency

Call 000.

Call police, ambulance, and fire and rescue service if you or others are facing an immediate threat or need urgent medical care.

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  • CONTACT US
    77 Gibson Street, Bowden SA 5007
  • Tel: 08 8245 7100
  • Fax: 08 8346 7336
  • Email: ucwb@ucwb.org.au
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