COVID-19 Our Response

As COVID-19 impacts our community, we would like to assure you of our commitment to the delivery of quality services.

A message from Chief Executive, Fiona Kelly

Our priority is to ensure the health, safety and well-being of our consumers, staff and volunteers.

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Information for our Aged Care customers

As COVID-19 evolves, we provide you with the following updates about our services. This information is valid as at 20 April 2020.

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Information for energy customers

UCWB financial counsellors have put together a summary of the Australian Government’s expectations of energy businesses during this time. This information is correct as at 3 April, 2020.

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Changes to Centrelink payments

A summary of changes to Centrelink income supports and how they could effect you.

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