We provide emergency relief through our Open Door, a welcoming, accepting and safe place for anyone requiring help and are open between 10am and 2.30pm.
We can provide emergency relief such as:
- food vouchers (for use at Foodbank Bowden, located on site)
- bus tickets*
- fuel vouchers*
- clothing referrals*
- Telstra vouchers*
- phone cards*
- overnight parcels**
- Christmas hampers
- prescription vouchers.
*In certain circumstances.
**In circumstances of extreme hardship.
To receive emergency relief you must bring a valid Health Care card or Centrelink pension card with your current address and:
- a second piece of identification with your current address (eg: drivers license, proof of age card, utility bill)
- the Health Care card of any adults (aged 16 or over) you are permanently living with at the same address and sharing finances/food with.
Boarding house residents must also present a copy of their room agreement or lease.
We can also refer you to other UCWB services including financial counselling, parenting workshops, homelessness services, low cost living groups etc.