Carer Support and Wellbeing

What is Carer Support and Wellbeing?

You might not call yourself a “carer.”
You might simply be standing beside a partner, child, parent, sibling or friend during a really difficult time.

If you are supporting someone who is experiencing mental and emotional distress, your role matters. And so does your wellbeing.

At UCWB, we understand that caring can bring love, loyalty and deep connection, but it can also feel overwhelming, isolating and exhausting. You do not have to carry that on your own.

Carer Support and Wellbeing offer free, personalised support shaped around what you need. That might mean having someone to talk things through with, help navigating services, or connecting with others who truly understand what this experience can be like.

Here to Support You, However You Define Your Caring Role

We offer practical guidance, emotional support and clear information shaped around your needs, so you feel more supported, informed and connected in your caring role.

We will deliver that support wherever you feel most comfortable, whether that’s in our office, at your home or within your community. 

One-on-One Care Coordination

Work with a dedicated Care Coordinator to explore what matters to you, set goals, and navigate support services confidently.

Peer Support Groups

Join safe, inclusive groups where you can share experiences, learn new skills, and connect with others on a similar journey.

Advocacy and Information

We’ll help you understand your rights, navigate complex systems and connect you with relevant services.

Your Customer Journey at UCWB

Check Your Eligibility

Answer a few quick questions below to check your eligibility. If eligible, we encourage you to complete our intake form. If not, we are happy to still offer helpful resources and next steps.

Initial Intake Process

Complete our simple online Intake form to refer yourself for this service, or someone can refer you. Alternatively, or you can call or email us directly. You don’t need a formal referral, just reach out.

Meet Your Coordinator

You’ll be matched with a Care Coordinator who will meet you in a way that suits you, at our office, at home, over the phone or in the community.

Ongoing Support

We’ll work together to create a personalised Carer Support Agreement, provide ongoing assistance and connect you with additional services and support groups if you choose.

Are You Eligible for This Service?

Carer Support and Wellbeing (Eligibility)

You’re eligible

Great news – based on your answers, it appears you're eligible to access this support service. Click on the button below to complete an intake form.

 

Click Here

⚠️ You might not be eligible

Thanks for your interest. Based on your answer, you may not be eligible for this service at this time. If you're unsure, you can contact us or visit our Helpful Links page.

Meet Our Team

Ashleigh

  • Areas of Expertise/Interest: Supporting my teams to achieve positive outcomes for the people we support, finding creative solutions, and leading with kindness, warmth, and care.
  • Three Words That Describe Me: Empathetic, organised and approachable.
  • I am most passionate in my role about… building meaningful connections and helping others reach their potential in ways that feel authentic.
  • Fun Fact: I’m a proud cat owner and can’t resist saying hello to any cats I meet.

Jess

  • Areas of Expertise/Interest: Program Coordination & Community Navigator.
  • Three Words That Describe Me: Compassionate, observant and go-getter.
  • I am most passionate in my role about… helping others and making a positive impact. I focus on building strong relationships with clients to ensure their needs are met and their goals are achieved.
  • Fun Fact: I was a professional Spanish Flamenco Dancer – still have it in me.

Jonathon

  • Areas of expertise or interest: Carer’s Rights, Mental Health, Elder Abuse and Family and Domestic violence.
  • Three Words That Describe Me: Conscientious, knowledgeable and helpful.
  • I am most passionate in my role about… making a difference.
  • Fun Fact: I used to play the double bass.

Frequently Asked Questions (FAQs)

Do I need a referral?

No — you can self refer or have someone refer on your behalf.

Not at all. If you’re regularly supporting someone with mental health needs, this program is for you.

No formal diagnosis is required.

Yes. There’s no pressure, just come as you are.

Yes. We’ll support you to navigate services and connect with the right people.

Support length varies depending on your needs. We’ll work with you to provide ongoing or short term assistance.

Yes, Carer Support and Wellbeing is a free service funded to support carers.

Currently, our program supports carers residing in metropolitan Adelaide. If you live elsewhere, we can help connect you with local services.

We can support you regardless of how many people you care for.

Yes, carers under 15 may qualify with parental consent and a tailored support plan.

We can assist with referrals, advocacy, emergency assistance, and connecting you to community groups and resources.

You can register through our intake process and choose groups that fit your interests and availability.

You can register through our intake process and choose groups that fit your interests and availability.

Would You Like to Speak to Our Team?

Email Our Team

Call UCWB

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Carer Support and Wellbeing Form

Carer Support and Wellbeing (Contact)

Confidentiality & Privacy Agreement

Carer details

Care recipient details