Support Coordination helps you understand and use your NDIS plan by connecting you with the right services and supports to achieve your goals. Support Coordination is especially helpful if you’re new to the NDIS or managing multiple supports.
Specialist Support Coordination provides a higher level of assistance for people with more complex needs that require more hands-on help, assisting to manage the most challenging circumstances and ensure all services work together effectively.
We understand that everyone’s journey with the NDIS is unique. That’s why our Support Coordination and Specialist Support Coordination services are tailored to fit your individual needs.
We start by getting to know you – your goals, your challenges, and the types of supports that will work best for you. From there, we provide practical, hands-on support to help you make the most of your NDIS plan.
Together we will:
Our specialist team will support you by:
Our lived experience team will:
These NDIS funded services supports are part of the Capacity Building section of your plan and need to be included when your plan is created or reviewed in order for you to access them.
If your plan includes this funding, our team is here to work with you every step of the way to make your NDIS experience clearer, more manageable, and truly empowering.
You, your supports, a loved one, friend, or trusted person can contact our friendly team by phone or email, or complete the online intake form via the button below. We’re here to listen and guide you through the next steps.
We’ll ask a few quick questions about you, your goals, and your situation. This helps us match you with the Support Coordinator best suited to your needs and experience. To get started, we’ll invite you to sign a service agreement and consent forms so we can begin working together.
Your allocated Support Coordinator will meet with you at our Bowden office, your home, or another convenient community location of your choosing. During this initial face to face meeting, you’ll work together to develop a personalised support plan tailored to your unique goals.
Your Support Coordinator will guide you through understanding your NDIS plan and funding, helping you use your supports effectively throughout your plan period. They’ll be there to answer questions, coordinate services, and support you every step of the way.
We listen carefully and respect your unique journey.
Support is tailored around your goals and what feels right for you.
We help you explore options and make informed choices.
Flexible meetings – at our office, your home, or in your community.
Clear and honest communication every step of the way.
Experience with both simple and complex plans – we’re ready to support you however you need.
Helping you build skills and confidence to manage your supports.
Strong connections with providers to keep things running smoothly.
Friendly, reliable support whenever you need it.
Yes, you must have Support Coordination or Specialist Support Coordination included in your plan to receive our services. If you don’t currently have this funding, we can help you understand how to request it in your next plan review or speak with your NDIS planner.
Absolutely. Just contact us, and we can guide you through the transition process.
We aim to provide consistency, but if changes are needed, we’ll work with you to ensure a smooth transition.
The frequency of meetings depends on your funding, individual needs and preferences. We tailor our support to what works best for you.
Yes! We can help prepare for your plan reviews and provide information to ensure your supports meet your goals.
Specialist Support Coordination is designed for participants with higher needs and more complex situations, requiring a more intensive level of support. It will be written in your plan if you have been funded for Support Coordination or Specialist Support Coordination.
Yes, UCWB is fully registered and experienced in working across a wide range of participant needs.
We offer flexible support and can meet you at our office, your home, or a community location.
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Welcome to UCWB – NDIS Support Coordination
To register for Support Coordination services with UCWB, please complete the Intake Form.
We ask that you also include copies of your NDIS Plan, any relevant reports, and other supporting documentation.
We’re here to help – don’t hesitate to give us a call on 0499 583 288 if you have any questions.
