The Commonwealth Home Support Program (CHSP) is a government funded program through the Australian Government Department of Health, Disability and Ageing. This program supports older people who are still managing well at home, but need some additional support.
With this personalised assistance, we aim to make each day more manageable, helping you thrive in your own space, and allowing you the time and energy to focus on the things that bring you joy.
The support you receive is based on your needs and is determined by My Aged Care Assessors in consultation with you and is designed to assist with the things you may no longer be able to do on your own.
Our goal is to help you live safely and independently at home, while staying connected to your community.
Help with household tasks like basic cleaning services and laundry
Help with minor home repairs and garden upkeep
One-on-one support to stay socially connected
Short-term care to give carers a break
Day programs in a safe and social setting
Assistance with managing hoarding and squalor situations
After the customer contacts My Aged Care and is assessed, they provide us with your Referral Code.
We confirm your eligibility, collect your details and provide you with important program information.
A visit to your home is booked and together we discuss your goals and needs, completing a full Support Plan.
Together we will finalise and schedule your services, including assigning staff and Support Workers.
We will notify you of staff details, start dates and other key information.
Although funding for this service has been provided by the Australian Government, the material contained herein does not necessarily represent the views or policies of the Australian Government.
We provide our services within the Adelaide metropolitan area, with two exceptions:
Yes, a client contribution applies. Please refer to our CHSP Fees Fact Sheet for details.
We’ll send you a monthly statement. You can pay by credit card or set up a direct debit from your bank account.
Yes, we can only provide the service if you’re at home.
If you don’t let us know at least 24 hours in advance, you’ll be charged the full fee as per our cancellation policy. Please call our Service Support Team on 8245 7196 as soon as possible if you need to cancel.
Please allow a 15-minute window before or after the scheduled time. If they’re more than 15 minutes late, call our Service Support Team on 08 8245 7196.
We aim to deliver services at a time that suits you. If your regular care worker is unavailable, we’ll work with you to find an alternative time.
If you’re not satisfied with your Care Worker, please call our Service Support Team on 08 8245 7196 to share your feedback.
General cleaning to help keep your home clean, safe, and comfortable. This includes vacuuming, mopping, cleaning the bathroom and toilet, wiping surfaces, and changing bed sheets.
No, our workers use your cleaning equipment and products. To ensure safety, we follow a list of approved products – please refer to our Safe Cleaning Product Fact Sheet.
Subscribe to our newsletter to receive the latest news and events.
