Aged care services

We can help you know where to start and find out what is available.

The Australian aged care system can seem quite daunting for anyone who is not familiar with all the key terms, acronyms and services, or the steps required in order to access services.

If you have started to think about getting some help to stay living at home, our qualified and experienced team is available to assist you to navigate your options and plan your services.

We will listen to what you have to say and take the time to understand your needs and work with you to coordinate a plan that ensures you get the most out of your package.

Contact us

Our Customer Relationships Team is available to answer any questions you may have. Please call 8245 7196 between 9am and 5pm weekdays or send us an email.

How else can we support you?

Information and advice

We can help you know where to start and find out what is available.

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Home Care Services

If home is where your heart is, we can help you stay there.

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Fee assistance

While we offer Home Care Services on a competitive privately-funded basis, you may be eligible for fee assistance from the Australian Government.

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Assessment and eligibility

Applications for a Home Care Package are made through My Aged Care.

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Housing support for older people

We can assist older people to find or maintain affordable housing, and access the services they need to live at home independently.

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Frequently asked questions

Questions frequently asked about aged care.

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Get your information pack

Want more information about our aged care services? Request an info pack.

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Online enquiry form

Please use this form to make an online enquiry about our Aged Care Services and a member of our Customer Contact Centre will be in touch.

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