Manage my utility bills

The ConnectEd program aims to help people understand their energy and water bills, save money on household usage, find a better deal and get assistance if they are struggling to pay their utility bills

ConnectEd at UCWB trains community workers, provides information sessions for community groups and individual case management with the aim of keeping people connected to energy, water and communications. The team can help you identify available concessions, read your meters and energy bills, get a better deal, make a complaint and negotiate bill payments

To find out about our workshops click here

Want to know more about understanding energy and water? Read the latest edition of UCWB publication of the ConnectEd program, The BULB.

Read about the launch on Wednesday, 21 November 2017 by the Minister for Communities and Social Inclusion the Hon Zoe Bettison MP of the expanded ConnectEd program which delivers education aimed at keeping people connected to their energy, water and telecommunications services.

How else can we support you?

Money Mentors

Money Mentors can help you gain skills that allow you to take charge of the day-to-day management of your money

Find out more

ConnectEd Program

The ConnectEd program aims to help people understand their energy and water bills, save money on household usage, find a better deal and get assistance if they are struggling to pay their utility bills

Find out more

Financial counselling

UCWB financial counsellors can explain how to manage financial problems and their consequences. They can assist by speaking to creditors, negotiating repayments or applying for hardship assistance where appropriate.

Find out more