Aged care services

While we offer Home Care Services on a competitive privately-funded basis, you may be eligible for fee assistance from the Australian Government.

Commonwealth Home Support Programme

The Commonwealth Home Support Programme is for older people who need a little assistance to manage household tasks. We can help you access the Commonwealth Home Support Programme by lodging a referral for assessment on your behalf.

Home Care Packages

A Home Care Package is a ‘package’ of services to support you to remain living in your own home. There are four package levels to meet your individual needs. They can be used to access a range of services, aids and equipment. Applications for a Home Care Package are made through My Aged Care. Our Customer Relationship Team can assist you with the application process.

Contact us

Our Customer Relationships Team is available to answer any questions you may have. Please call 8245 7196 between 9am and 5pm weekdays or send us an email.

How else can we support you?

Information and advice

We can help you know where to start and find out what is available.

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Home Care Services

If home is where your heart is, we can help you stay there.

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Fee assistance

While we offer Home Care Services on a competitive privately-funded basis, you may be eligible for fee assistance from the Australian Government.

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Assessment and eligibility

Applications for a Home Care Package are made through My Aged Care.

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Housing support for older people

We can assist older people to find or maintain affordable housing, and access the services they need to live at home independently.

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Frequently asked questions

Questions frequently asked about aged care.

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Get your information pack

Want more information about our aged care services? Request an info pack.

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Online enquiry form

Please use this form to make an online enquiry about our Aged Care Services and a member of our Customer Contact Centre will be in touch.

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