1: Achieve long term positive outcomes for individuals and communities.
We will achieve this by:
- Developing and delivering evidence based services that are holistic, integrated and tailored to individual need.
- Working in partnership with the community and service providers to identify and work towards shared goals for community wellbeing.
Our indicators are:
- Data, best practice research and impact evaluation underpin all service activity.
- Clients report being positively impacted by our services.
- People using our services are satisfied.
- Service partners report UCWB to be a trusted.
2. Ensure organisational sustainability
We will achieve this by:
- Realising positive social and financial results.
- Ensuring systems and processes enable efficient use of resources and expertise and, deliver maximum potential value.
- Identifying opportunities for growth.
Our indicators are:
- UCWB is financially sustainable.
- Systems and processes enable efficient and effective reporting and ensure standards and compliance are met.
- Programme activity is coordinated and achieves maximum potential benefit to clients and the organisation.
- Increased diversity in funding/resource base.
3. Be a dynamic, sought after organisation.
We will achieve this by:
- Being known as a great place to work.
- Raising our profile and strengthening our reputation with clients and the community.
- Raising our profile and building our reputation for knowledge and expertise in our focus areas.
Our indicators are:
- Organisational culture reflects our values and a commitment to quality, learning and leading practice.
- Staff report being supported to develop their skills and work to their full potential.
- We contribute to social policy and the development of the community services sector.
- Our brand is clear, our marketing is targeted and it yields demonstrable results.