Carol has over 30 years’ experience working in Housing in South Australia, including time in Emergency Housing, Public Housing, Aboriginal Housing and Homelessness.
She was instrumental in service delivery reforms undertaken across South Australia’s Public Housing Sector in 2005 to 2006 and has contributed significantly to driving housing policy reform in Aboriginal Housing, including the introduction of South Australia’s Aboriginal Transitional Accommodation Centres in Ceduna and Coober Pedy.
From 2009 to 2013 Carol lead the implementation of major reforms across the Specialist Homelessness Service Sector in response to the Homelessness White Paper and the National Partnership Agreement on Homelessness. Carol also led the Re-imagine Housing SA change project, which culminated in the launch of the Housing SA Blueprint 2013 to 2018. Carol was subsequently appointed to the position of Director, Services and Practice where she had responsibility for the development and delivery of all services across Public and Aboriginal Housing in South Australia, and led a major service delivery reform that implemented a practice culture across all the regional offices of SA.