Who we are
UCWB has helped build connected and thriving communities for 140 years.
Our personalised and inclusive approach encourages people to build their capacity and confidence, helping them create the future they want.
Our service delivery is shaped by our core values: bold & brave, connected & inclusive, and open & curious. These values guide our conversations, our relationships and the outcomes for those we support.
We are a dedicated and passionate community of staff and volunteers who embrace inclusivity, celebrate diversity, respect lived experience, and are commitment to reconciliation.
We take the time. We listen. We care.
Our Services
We provide services throughout the greater Adelaide region across the following areas:
- Older People (Aged Care)
- NDIS
- Torrensville Community Childcare Centre
- Children and Families
- Mental Wellbeing
- Financial Wellbeing
The UCWB difference
- Our services are designed in partnership with you – you are the decision-maker of your life.
- We provide a holistic approach to optimise wellbeing – including practical, emotional and social support to help achieve your goals.
- We build and maintain close customer relationships, while also having the services and resources to make an impact. Your life will be better for having connected with us.
- We provide you with assistance across the lifespan, from children to older people.
- We actively employ individuals with lived experience and different backgrounds, so they can better relate to you and our customers.
- We don’t just provide a service, but advocate for you as our customer.
- We listen to customer feedback and make changes to improve your customer experience.
- We collaborate with other organisations who align with our values and goals, to strengthen our service offerings to you.
View our Consumer Service Charter.
Our purpose and values
Our purpose: Together we build connected and thriving communities
Our values
UCWB values are underpinned by three strategic pillars:
- innovate and build thriving communities;
- grow positive impact together with community; and
- mobilise our vibrant, engaged and learning organisation
These values are:
Bold and Brave – we stand up for what’s fair, show belief in ourselves and others, act with honesty and integrity and ask the brave questions.
Connected and Inclusive – we make relationships our priority, are welcoming and interested, we value our differences and celebrate success.
Open and Curious – we listen to understand, we welcome feedback and takeaction, we are creative in our thinking and strive for better.
Our history
We have over 140 years of experience of helping people to create positive futures and lead independent lives they are proud of.
Founded in the mid-1880s, as an outreach of the Methodist Church and later renamed UnitingCare Wesley Bowden (UCWB), we are proud of our origins and history, and our continued association as an agency of the Uniting Church in Australia.
