Financial Health

Our caring Financial Health team provides a range of free, confidential and non-judgmental support for people who are experiencing financial difficulty.

Services available

StepUp loans

Interest free loans between $800 and $3000 for people on low incomes. There are no fees and you can take up to three years to pay back. your loan. StepUp loans can be used for items such as secondhand cars, medical fees, furniture etc.

Money Mentors

Help to plan a household budget, negotiate payment plans on bills, gain access to concessions, conduct a financial health check and gain access to the No Interest Loan Scheme. Available weekdays between 10am and 2.30pm at 77 Gibson Street, Bowden (enter via Tenth Street).


Helping people understand their energy and water bills, save money on household usage, find a better deal and get assistance if they are struggling to pay their utility bills.

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Financial counselling

Our financial counselling service is free, confidential and non-judgmental and available to anyone experiencing financial difficulty to help them stop worrying about bills and be in control of their money.

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