About us

Who we are

We build connected and thriving communities with a team of over 220 staff and volunteers. For 140 years, we’ve been helping people create positive futures and lead independent lives they are proud of.

With a personal and inclusive approach, we walk beside you to have the skills and support to create positive futures.

We celebrate diversity and are inclusive, respect all lifestyle choices, cultural backgrounds, and lived experience, with a strong commitment to reconciliation.

We work with you to create positive change.

We take the time. We listen. We care.

What we do

We provide services throughout the greater Adelaide region across, mental health, aged care, NDIS, children and families, and financial wellbeing. We also operate a social enterprise, Torrensville Community Childcare Centre.

The UCWB difference

Our relationship with you is our priority. We offer tailored services and one on one support, which considers your needs, preferences and lifestyle.

Our caring approach encourages a sense of autonomy and self-determination, so you can feel confident in making positive changes.

We collaborate with other organisations who align with our philosophy, values and goals, in order to strengthen our offerings to you and provide the best services possible.

We value lived experience of people that have gone through similar challenges, and we embed this learning in our service delivery and organisational practices.

We are interested in learning from you and how we can improve, in all areas. We are committed to providing excellent customer service that informs, advises, and supports you. In a friendly and caring way, we will take the time to understand your individual needs, provide assistance and listen to your life circumstances.

View our Commitments.

View our Consumer Service Charter.

Our purpose and values

Our purpose: together we build connected and thriving communities

Our strategy is underpinned by three strategic pillars: innovate and build thriving communities; grow positive impact together with community; and, mobilise our vibrant, engaged and learning organisation.

Our core values underpin everything we do.
We are bold and brave; open and curious; connected and inclusive.

 

Our history

We have over 140 years of experience of helping people to create positive futures and lead independent lives they are proud of.

Founded in the mid-1880s, as an outreach of the Methodist Church and later renamed UnitingCare Wesley Bowden (UCWB), we are proud of our origins and history, and our continued association as an agency of the Uniting Church in Australia.