Who we are
We are a diverse network of professionals and volunteers who believe that everyone should be valued and respected, connected to their communities and in control of their lives.
What we do
We deliver social services that are shaped around individual needs and goals to help create positive futures built on independence and esteem.
Our services span aged care, child and family services, emergency assistance, financial health, homelessness, mental health and mental health carer support including specialised support for young carers, and NDIS services.
Our customer-focussed approach is underpinned by sound practice frameworks and informed by lived experience.
As a not-for-profit organisation, we care about our people’s needs, not making a profit, and reinvest all surplus funds into the services we provide.
We were founded in the mid-1880s, as an outreach of the Methodist Church and later renamed UnitingCare Wesley Bowden (UCWB) to reflect the formation of the Uniting Church through the union of the Methodist, Congregation and Presbyterian churches. Today, we are a customer-focussed team of specialist staff and volunteers who form an integrated network of individual and community support services under the leadership of a volunteer board and team of executive managers.
Why choose us
We are committed to providing excellent customer service that informs, advises, and supports you to remain living independently in your own home. In a friendly and caring way, we will take the time to understand your individual needs, provide assistance, and listen to your ideas. We celebrate diversity and offer translating and interpreting services and AUSLAN interpreter services. We will respect your privacy. We will take all reasonable precautions to protect your information and will not disclose this to anyone unless you give us your permission (or we are required to do so, by law). We are continually looking for ways to improve our service and will always value your feedback.