About us

We work with you to create positive change.

We take the time. We listen. We care.

Who we are

We build connected and thriving communities with a team of over 250 staff and volunteers, we provide tailored services to empower you to live well and create positive futures.

With a personal and inclusive approach to services, we walk alongside you to have the skills, capacity and support to achieve your goals.

We celebrate diversity and are inclusive, respect all lifestyle choices, cultural backgrounds, and lived experience, with a strong commitment to reconciliation.

The way we deliver our services is guided by our values of bold & brave, connected & inclusive, and open & curious.

What we do

We provide services throughout the greater Adelaide region, across mental health, aged care, childcare, disability, child and family support, psychology and financial wellbeing.

Our customer-focused approach is underpinned by sound practice frameworks and quality standards and informed by lived experience.

The UCWB difference

Our relationship with you is our priority. We offer tailored services and one on one support, which considers your needs, preferences and lifestyle.

Many of our services complement each other, as we find that challenges in one area of life often need support from another area, such as financial assistance and counselling. We have a wide range of services, to ensure you can stay with us on your journey of support.

Our caring approach encourages a sense of autonomy and self-determination, so you can feel confident in making positive changes.

We collaborate with other not for profit organisations who align with our philosophy and goals, in order to strengthen our offerings to you and provide the best services possible. We are interested in learning from you and how we can improve, in all areas. We value lived experience of people that have gone through similar challenges, and we embed this learning in our service delivery and organisational practices.

We are committed to providing excellent customer service that informs, advises, and supports you. In a friendly and caring way, we will take the time to understand your individual needs, provide assistance and listen to your ideas.

We celebrate diversity and welcome all people irrespective of ethnicity, lifestyle choice, faith, sexual orientation, and gender identity.

View our Commitments.

View our Consumer Service Charter.

Our purpose and values

Our purpose: together we build connected and thriving communities

Our strategy is underpinned by three strategic pillars: innovate and build thriving communities; grow positive impact together with community; and, mobilise our vibrant, engaged and learning organisation.

Our core values underpin everything we do.
We are bold and brave; open and curious; connected and inclusive.

 

Our history

We have over 140 years of experience of helping people to create positive futures and lead independent lives they are proud of.

Founded in the mid-1880s, as an outreach of the Methodist Church and later renamed UnitingCare Wesley Bowden (UCWB), we are proud of our origins and history, and our continued association as an agency of the Uniting Church in Australia.