Quality and continuous improvement

UCWB is committed to continuous improvement and quality management. We maintain accreditation at Award Level of the Australian Service Excellence Standards – an internationally accredited quality improvement program funded by the Department of Human Services, aimed at supporting not-for-profit organisations to improve and achieve sustainable excellence.

To ensure we continue to deliver quality services, UCWB undertakes a number of accreditations relevant to our service delivery. These include:

  • NDIS Quality and Safeguards Commission
  • National Standards for mental health services
  • Aged Care National quality standards
  • National Quality Standards for Australian Children’s Education & Care