General enquiries
Call 08 8245 7100 or email ucwb@ucwb.org.au.
Our office is open Monday – Friday, 9am to 5pm.
To provide feedback
Whether you want to tell us about a positive experience, something you were not happy with or have a suggestion on how we can improve. We want to hear from you!
Our complaints management process and policy and whistle blower policy outline your rights and our obligations in how we handle complaints in particular.
If you’re deaf or have a hearing or speech impairment
The National Relay Service (NRS) is free* and confidential:
- Speak and Listen: 1300 555 727
- Internet/captioned relay call: internet-relay.nrscall.gov.au
- SMS Relay: 0423 677 767
- TTY users: 133 677
*There’s no extra charge for making a relay call. You just pay your regular data or phone costs to make your call through the NRS.
In an emergency
Call 000.
Call police, ambulance, and fire and rescue service if you or others are facing an immediate threat or need urgent medical care.